Customer Services: 01376 503050 Stephensons of Essex

Concessionary Passes





Concessionary Passes issued by local authorities in England (including the London Councils Freedom Pass) are welcome on our buses for free travel:

  • Mondays to Fridays
  • in Essex - 09:00 to 23:00
  • in Suffolk - 09:30 to 23:00
  • in Hertfordshire - Herts CC Passes only - at any time
  • in Hertfordshire - all other Passes - 09:30 to 23:00

  • Saturdays, Sundays, public holidays - at any time.

Our 'smart' ticket machines check Passes automatically, so please place your Pass on the reader as you get on the bus:

  • Green light and beep
        your Pass is valid - please take your ticket

  • Red light and no beep
        show the Pass to the driver who will check that it is valid

Passes can only be used within the hours shown above. If a red light shows but the Pass is valid, it may be damaged - please contact your local council (see below) to obtain a replacement.

Issue, renewal and replacement of Concessionary Passes is handled by the council in whose area you live:

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