Customer Services: 01376 503050 Stephensons of Essex
14/15 - Bury St Edmunds: Please be aware that due to the roadworks that are currently being carried out at the Spread Eagle, we are experiencing severe delays on our route 14/15 services. The company has made the decision to divert these services in order to improve our reliability. Therefore from Monday 13th November 2017, until the completion of the roadworks we will NOT be serving the Spread Eagle or The Arc Shopping Centre both coming into Bury St Edmunds & departing Bury St Edmunds. We apologise for the inconvenience this may cause.

News & Updates

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Please see this document from Essex County Council which explains the fare structure and policy changes that affect routes to Uttlesford Schools, S.W.C.H.S, and JFAN



The direct debit scheme we implemented last year to spread the cost of annual passes proved successful and popular.

For this reason, we have FROZEN ANNUAL TICKET PRICES**, they remain the same as 2016/17.

Term passes and daily cash fares, however, will see an annual increase.

Passes for the academic year 2017/18 will become available from the 01st August 2017


To take advantage of the Direct Debit scheme you need to book your ticket by 15th August at the very latest, the first payment will be due on 01st September. Sorry, this is the last date as we need to provide you with mandatory notice of the first collection.

If you are an existing customer simply add any reserved tickets^^ if you have a new starter that person can be added as an additional ticket in your existing account.

Please retain your existing ScholarSmart card, we will not issue another one for next year, they will be topped up.

Thank you in advance for your support of our services,


** Sorry, this does not include closed door services to Great Baddow High or Uttlesford services, 414, 417/8/9, 438, 441,444, 446, or VL5/6 which were subsided in 2016/17. They will, however, stay as the previous correspondence from E.C.C during August 2016. Zone A £875, Zone B £975, Local Zone £775

^^ Reserved tickets will be held until 07th August, after that date they may be removed by us, please book early to avoid any disappointment.

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