Customer Services: 01376 503050 Stephensons of Essex
14/15 - Bury St Edmunds: Please be aware that due to the roadworks that are currently being carried out at the Spread Eagle, we are experiencing severe delays on our route 14/15 services. The company has made the decision to divert these services in order to improve our reliability. Therefore from Monday 13th November 2017, until the completion of the roadworks we will NOT be serving the Spread Eagle or The Arc Shopping Centre both coming into Bury St Edmunds & departing Bury St Edmunds. We apologise for the inconvenience this may cause.

News & Updates

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Students that have their transport funded by Essex County Council who have received a confirmation letter from ECC.

If you have not been notified by ECC that Stephensons will be issuing a ticket, we will not have had an instruction.  You will need to contact Essex County Council, 0845 603 2200.  We are unable to do this on your behalf, sorry.

 

Students that were with us last academic year - present your existing card to the bus machine. Provided that we have had instruction from ECC to continue your transport, the card will be “topped up” with a new validity period.

New Students – Again, provided that we have received an instruction from ECC, we will produce a card. This card can be collected from the bus driver. Please show the confirmation letter to the driver until we have handed the cards out.

 

Private Customers, exactly the same top up/ issue process, as above, based on what you have ordered from us.

Stephensons of Essex enthusiastically support a local community event.

This year\'s Danbury Open Gardens attracted another year with Stephensons of Essex lending a helping hand. For the full story click here.

On Good Friday and Easter Monday, we will be operating Sunday Services only.

 

This will mean that the only Stephensons buses running are:

6 -  Southend, Southchurch, Garon Park

61 - Southend to Fossetts Park

 

Normal Saturday services will run on the 15th of April.

Please find the Christmas and New Year Holiday arrangements HERE

Where you see reference to 61 Fossetts Park, this is the only service which will be running on those days.

Christmas Eve and New Years Eve, buses will run to their usual end times, they will not be finishing earlier than any other Saturday!

 

From Monday August 1st there is a small but important change to the times of one morning bus on service 60.  The bus which leaves Paglesham at 0916 will run as normal from there to Wallasea but will then continue immediately on to Canewdon, Rochford and Southend and will no longer stand at Wallasea.

This means that this morning bus will run 8 minutes EARLIER at all stops from Wallasea onwards.  So for example, it will pick up at Canewdon Anchor at 0938 and Stambridge Royal Oak at 0944.  The full revised timetable can be viewed HERE.

The changes applies all days Monday to Saturday.  There are no other changes to the 60 & 60A buses.

From Monday August 1st we are making minor adjustments to the times of the Stephensons operated trips on service 91.  We will still run the same number of trips but the times are adjusted slightly to better match the timetable to traffic conditions.  You can see the new times HERE.

Please note that the Hedingham Omnibuses operated trips have a new timetable which started on July 25, see details HERE.  Do NOT use the times shown there for the Stephensons trips as the old times are still displayed - please refer to our new timetable as above.

Local independent bus company Stephensons of Essex has raised £500 for the East Anglian Air Ambulance, following its popular Olympian Running Day around Bury St Edmunds on 4th June.

Six of Stephensons remaining double-deck Olympian buses, due to be withdrawn this year, provided the service on routes between Bury and Haverhill/Newmarket.  In addition a guest Olympian from Fords Coaches provided free tours around Bury town centre.

Managing Director Bill Hiron commented:  We were delighted to see so many people riding on and photographing these fine old workhorses – not just bus enthusiasts, but members of the public taking in the atmosphere on what was a fine sunny day.  To raise £500 for such a worthy cause as the local Air Ambulance was an added bonus, and our thanks go to everyone who bought day tickets, souvenir brochures, or just donated on the day.

Last August we started bus 23 from Belfairs to Leigh, running two days a week.  Passenger numbers have been lower than we hoped for and the payment from Southend Council for carrying concessionary pass holders is poor, following the cuts they made in April 2015.  Therefore we need to make two changes to better match the revenue with the cost of running the bus.  So from July 26th, bus 23 will only run on Tuesdays and only when the schools are open.

Bus 23 will continue to run Tuesdays and Fridays until Friday July 22 and will then next run on Tuesday September 6th and every Tuesday in school terms.  There are no changes to the bus times, which can be viewed HERE.

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