Customer Services: 01376 503050 Stephensons of Essex
14/15 - Bury St Edmunds: Please be aware that due to the roadworks that are currently being carried out at the Spread Eagle, we are experiencing severe delays on our route 14/15 services. The company has made the decision to divert these services in order to improve our reliability. Therefore from Monday 13th November 2017, until the completion of the roadworks we will NOT be serving the Spread Eagle or The Arc Shopping Centre both coming into Bury St Edmunds & departing Bury St Edmunds. We apologise for the inconvenience this may cause.

News & Updates

page 4 of 5

From the start of the new school term, the day and weekly fares on buses 14/15 (and variations of those routes) will be increased to:

Student day return £6.20

Student weekly ticket £28.50.

Please help the driver by having the right money ready if possible.

Our Dengie shopper bus routes do NOT run during the summer school holidays.  

The last days each will run before summer are Thursday July 16 and Friday July 17. 

Services then restart on Thursday September 3, 2015.

 Happy Summer from all your drivers!

Stephensons of Essex, the Rochford-based local bus company, are stepping in to replace a vital shoppers’ bus being axed by Arriva.  The existing Arriva service 6A bus from Belfairs to Leigh will stop running after August 6th.  Stephensons’ new bus will start on Friday August 21st and will run every Tuesday and Friday, with four trips each way.

Stephensons’ MD Bill Hiron explained “When we heard that Arriva were dropping the 6A, we decided to step in and see if we could make the route more successful, as we have done with our bus 17 between Southend, Chalkwell and Leigh.  Although we won’t run as many times a day as Arriva used to, our bus will still give plenty of opportunities to get to Leigh for shopping, to visit the Library or the Old Town.  To answer regular calls for a better service from The Fairway and Belgrave Road areas, the bus will also serve those roads as well as the full route that Arriva used to.   And in a nod to local history, we’re reintroducing the number 23 for the bus route, as a reminder of the days when it was run by Southend Corporation and Eastern National”.

He continued “We are sorry that there will be a short gap between Arriva finishing and the start of our route but this is due to bus industry regulations meaning we have to give 56 days’ notice”.

Timetables are on-line now and leaflets will be available from Leigh Town Council offices and local libraries and the enquiry office in Southend Travel Centre in about a week’s time.  Concession travel passes will be accepted for free travel on all trips on new bus 23.

From Wednesday August 12th, Stephensons will take over operation of the Wednesday only bus from Paglesham, Canewdon and Lower Hockley to Rayleigh, on behalf of Essex County Council.  There are no changes to the route but the buses will run about 30 minutes earlier than the current service run by Arriva.  For new times, please see here.  

English National Travel Concession Passes will continue to be accepted on all journeys on bus 10 but there will be some changes to cash fares.

We would like to clarify that the ban on smoking on all of our buses also includes e-cigarettes.  

Full details of our terms and conditions are available here.

To review the results of a survey carried out by independent watchdog Passenger Focus, click the link below...

PLUSBUS passenger survey results

A new weekly Monday market is being trialled in Maldon High Street, starting on Monday March 9th.  Although the road will be closed to normal traffic, our buses will be allowed through and will run to their normal route and times.  We hope there will not be any delays due to traffic congestion but please bear with us and the market organisers if there are slight delays in the early days.

Why not avoid the parking fuss and shop at Maldon market by Stephensons bus?  Buses D1, D2 & 90 stop within the market area, bus 288 stops close by.

The new Stephensons Boreham bus depot was officially opened on Monday 19th May.

Guests, including representatives from Essex County Council, Chelmsford City Council and Suffolk County Council, trade suppliers, fellow bus operators etc., were able to inspect the fully-equipped maintenance facility with a state-of-the-art electronic rolling road for brake testing together with the latest vehicle diagnostic equipment.   

Also available for inspection was the Ticketer system used on buses to issue tickets, read smartcards, and provide real-time location and timing data, and the GreenRoad driver eco-manager/tracking system which monitors and encourages safe and economical driving.  Six Stephensons drivers have already gained the accolade of elite GreenRoad status.   

Managing Director, Bill Hiron described the steady progress of Stephensons since the 1970s to become what is now the largest independent local and school bus operator in Essex. Building and preparing the new depot to replace outmoded premises in Witham was a challenging task and thanks were due to staff and to the many local contractors and tradespeople for their tremendous efforts in meeting the target.

Essex County Council Cabinet Member for Highways & Transportation, Cllr. Rodney Bass then paid tribute to the years of valued partnership between the County Council and Stephensons in the provision of both local and school bus services throughout the county.

Finally, Essex County Council Chairman Cllr. Norman Hume unveiled the ceremonial plaque and declared the new depot officially open. The plaque will receive pride of place in the entrance lobby to the offices.

The £800,000 depot is the latest investment by the Company. Already this year, new and modern, pre-owned buses, costing £1.6m, have joined the fleet, with a further two due in August.  All buses now used on Stephensons local services in Essex and Suffolk (and 70% of those used on school services) meet the latest accessibility and environmental standards, being buggy and wheelchair-friendly, and fitted with green, low-emission engines.

If you wish to view images from the day, please click here

Essex-based Bus and Coach operator Stephensons has taken delivery of two Scania double deck buses, with British built ADL E400 bodywork.  At a cost of over £200,000 each, the new vehicles represent further considerable investment by the company, which has continued to upgrade its fleet in recent years.

The new buses are low-floor, and provide easy access for buggies, wheelchairs, and the elderly. They are to the latest clean and green \'Euro 5\' emission standards, and will be used on Stephensons\' local bus, schools, and rail replacement services.

Stephensons\' Managing Director Bill Hiron explained:

\'We are gradually replacing our older step-entrance buses with DDA-compliant buses, both new and good-quality used models. We\'ve invested in excess of £4m in new and nearly-new buses over the last five years to ensure our passengers enjoy the highest standards, and this is just the latest phase of that ongoing process\'.

Stephensons has depots at Rochford, Witham and Maldon in Essex, and at Haverhill in Suffolk. Formed in the mid-1970s, the company remains privately owned, and today is the largest independent operator in Essex.   

Mobile Friendly Version
Stephensons Bus Tracker
Click for Bus Tracker

Clicking the Bus Tracker button will take you to the Stephensons 'Live' Bus Tracker system OR you can select...

Latest News Buy Tickets Online Mobile Friendly Version

Copyright 2017, Stephensons of Essex Ltd.
Riverside Industrial Estate, South Street, Rochford, SS4 1BS | Contact Us
Terms & Conditions