Customer Services: 01376 503050 Stephensons of Essex

News & Updates

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Christmas is coming!  In general, our buses will not be running on December 25, 26, 27, 28 or January 1*.  On some routes there are revised times (early finishes) on Christmas Eve and New Years Eve.  Between Christmas and New Year, on December 29, 30 & 31, some services will be running to Saturday times.

To see details for your service, please use the green box on the right and select Essex Services or Suffolk Services as necessary - for either county, click on the arrow, go to the bottom of the list and look for your service in the Xmas 2015 listings.

Thank you for supporting our services during 2015.  Our drivers and staff wish you all a very Happy Christmas and look forward to welcoming you on board in 2016.

 

*  In Southend, bus 61 will run every day except Christmas Day itself - see timetable for details.  Southend 6 also runs on December 26, 27, 28 & January 1.

When we started our new service 38/38A linking Halstead, Braintree, Silver End and Witham, we promised you brand new buses.  Well, the wait\'s almost over!  Five new British-built buses have been delivered from Alexander Dennis and are being prepared for service - fitting CCTV, ticket machines and so on.

So watch out for our smart new buses in their attractive Three Rivers route colours - coming to the 38/38A soon!

But if you can\'t wait to see them, there\'s a sneak preview HERE.

From Monday January 11th, we are altering the routes of these buses which serve St John Payne school, Chelmsford because passenger numbers have fallen.  The changes are:

Bus 620 will no longer run.  Instead, Silver End passengers should use bus 623 and passengers in Braintree, Black Notley & Great Leighs can use bus 621, which is being re-routed.  We are sorry but there will no longer be a service in Bocking, the nearest stops on the 621 will be at Braintree College and in Coldnailhurst Avenue.  Passengers from Black Notley will have a separate shuttle which will connect into the main bus at White Courts.  This is a guaranteed connection but will only be available to term ticket holders.

Bus 621 will be diverted within Braintree to serve some stops previously on the 620.  

Bus 623 will start from Silver End; from Witham onwards there is no change to the route or times.

To see the new times, click HERE FOR 621, and HERE FOR 623.

There are more roadworks coming up, unfortunately!  From December 9 for up to 7 days, whilst Catchpole Lane, Great Totham is closed once again, bus 90 will be diverted via Maldon Road and Walden House Road and will NOT serve Prince of Wales Road or Catchpole Lane.  To avoid confusion, this will apply to ALL buses on these days, although the road may only be closed for part of the day.

 We apologise for any inconvenience caused by these works which are outside of our control.

Due to resurfacing work closing various roads in Maldon, our buses on service 90 are subject to diversions.  The exact diversions are likely to change from day to day as the work progresses, but our plan is:

1)  Whilst Essex Road and/or Dorset Road are closed:  buses will use Washington Road and then go direct to Acacia Drive, not serving Essex Road or Dorset Road.

2)  When BOTH Acacia Drive AND Essex Road are closed, we will not be able to serve that area at all, buses will run direct along Fambridge Road.  This may be for about 3 days.

3)  When Acacia Drive is closed but the other roads are open, buses will run on Washington Road as usual, round the Essex Road/Dorset Road loop and then back along Washington Road to Fambridge Road and on to the town centre (meaning that Spital Road will not be served).

4)  When Oak Road/Wood Road in Heybridge are closed, buses will run straight along Colchester Road/Broad Street Green Road.

We apologise for the obvious inconvenience but these closures are impossible to avoid and we have not been notified in advance of the exact times or phasing of the work, nor have we been consulted about the impact on our passengers - we only know what is shown on the yellow signs at the roadside!  Please be patient with your drivers, they will do their best in trying circumstances.

As most commuters will now be aware, c2c are making radical changes to train times from mid-December.  We need to adjust the 6A commuter bus to suit, but it is not yet clear how rail passengers will adapt to the new times.  But we expect that many of you will catch the trains that start or finish at Leigh, which generally run every 15 minutes.  Hence the changes we are making from December 14th are an interim response whilst new travel patterns settle down.  

You can see the new times HERE.  

Once travel preferences become clearer, in the new year, we will review the times again and will welcome feedback - but please give it a week or two for everyone to get used to the new train times and to establish preferences.

And as advance notice, on Christmas Eve and New Years Eve, as usual we will run at normal times in the morning but earlier on the way home - again we will connect with the trains that terminate at Leigh, so homeward buses on those two days will go at 1440, 1510, 1540, 1610, 1640 and 1710.

The Christmas Fayre will result in the closure of the High Street from about 1630 onwards on Thursday November 26.  This will inevitably have a serious impact on our buses, for which we apologise, but the closure is outside of our control.

Once the closure is in place, buses 90,  D1 and D2 buses will operate between Tesco and Morrisons or Dorset Road direct via the bypass.

The 16.08 service D1 to Bradwell will attempt to operate normally

The 16,22  service 90 to Witham will attempt operate normally

All journeys on these routes after that time will operate via the diversion.

Our service 95 will start at 1745 from Maldon Tesco store

Service 288 will be subject to diversion or cancellation between Tescos and Blackwater Leisure Centre

UPDATED:  Since we took over operation of bus 73 (Chelmsford to Maldon via Hatfield Peverel and Heybridge Basin) at the beginning of September, we have reviewed the service and have concluded that we should not continue it.  

Essex County Council have now let a contract to First Essex Buses to take over the service starting on Monday November 16.  Their new timetable is HERE.  We are talking to First about acceptance of scholars tickets we sold to the end of the autumn term.

Leigh Christmas Lights are being switched on on the evening of Friday 27th and as a result, some roads will be closed.

Our 6A commuter buses from the Station should be able to run as normal.

On service 17, it is now complicated by the closure of Leigh Hill due to a building collapse.  So the 1642 from Southend will divert from Chalkwell Avenue onwards and may not be able to serve chalkwell Station, Grand dRive or leigh Broadway.

UPDATE Weds November 4, 1700

The bridge has reopened and from the start of traffic tomorrow (Thursday) buses 9, 10 and 419 will revert to their normal routes and the shuttle buses will cease.

Apologies for the inconvenience, completely outside our control - but an interesting practice run for next summer when there is a lengthy planned closure.  We\\\'re meeting Essex County Council next week to discuss those plans.

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