Customer Services: 01376 503050 Stephensons of Essex
14/15 - Bury St Edmunds: Please be aware that due to the roadworks that are currently being carried out at the Spread Eagle, we are experiencing severe delays on our route 14/15 services. The company has made the decision to divert these services in order to improve our reliability. Therefore from Monday 13th November 2017, until the completion of the roadworks we will NOT be serving the Spread Eagle or The Arc Shopping Centre both coming into Bury St Edmunds & departing Bury St Edmunds. We apologise for the inconvenience this may cause.

Adverse Weather

For seasonal and day to day service updates: Click here for changes and news alerts due to traffic, bad weather etc.

In the event of severe weather such as road flooding or significant snowfall, services may have to be cancelled in the morning or may have to miss out some stops. Buses may also be delayed en route and hence arrive at pick up points later than usual. It may also be necessary for students to be returned from their schools earlier than scheduled times. Such a decision will only be made in consultation with the Police, Local Authorities and schools, on safety grounds.

In the case of any early morning cancellations being necessary, announcements will be made via the local radio stations listed below and for many routes you can also track the location of your bus either using our Bus Tracker or by downloading the ZipTrip App to your smartphone or tablet.

We do appreciate that you may not be at home if your child is unable to board the bus, so you should agree with them who they should contact in the event of an emergency. Ultimately, the decision about whether to send your son/daughter to school is a parental decision. In particular if you are in any doubt whatsoever about their safety getting home again from school, the responsible thing to do is to keep them at home in the morning.

School closures in Essex, Southend, Thurrock

School closures in Suffolk

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