You may have seen on the news lately, or read in the newspapers, articles relating to a national shortage of bus and lorry drivers around the UK. This is affecting companies across the whole country, however, thanks to the hard work of our staff, the majority of our services are […]
Customer Service
11 posts
Due to the complete closure of the bottom of Springfield Road, service 676 is unable to pick up passengers from the Tesco and Chelmsford prison stops. For the duration of the closure, can all intending passengers please make their way to the bus stop opposite the Harvester Plough, 306 Springfield […]
With the recent announcement by Central Connect/Vectare, of their decision to cease operation of routes 319, 320 and 321: https://localbus.vectare.co.uk/essex-central-connect-changes-13th-april Stephensons are pleased to announce we will be taking over the running of these routes from Monday 15th April 2024. The timetable can be found here: TIMETABLE Full details of […]
Due to the road closures in Wivenhoe between 8th April and 4th May 2024, service C2 will be unable to serve the Co-Op. For the duration of the closure, all passengers will be picked up and dropped off at the Croquet Gardens bus stops. These are situated along Rectory Hill, […]
As of Monday 5th February 2024, many local bus fares will be subject to change to reflect increases in operating costs. In most cases there will be an increase of between 10p and 50p across all fares. We are still part of the £2 fare cap scheme, so in most […]
From Monday 30th October 2023, the price of the Essex Saver ticket, is being reduced to £11.00. The Essex Saver ticket allows users unlimited same day travel on every registered local bus service within the administrative boundary of Essex County Council, and also into neighbouring authorities, providing the journey starts or finishes in […]
Stephensons are pleased to announce, that scholar passes for the 2023-24 academic year will be on sale from 1st August 2023. As in previous years, they will be available through our ticketing website http://ticketsystem.coachandbusstudiosystem.com/StephensonsofEssex/Home The passes are available termly or annually (GBHS passes are annual only), and the annual passes […]
Stephensons are pleased to announce, that from 31st July 2023, we will be returning as the operator of the Dengie bus services D1 and D2. During term time, we will be running the special D1 school service between Bradwell on Sea and Plume School. The service departs: Bradwell on Sea […]
Stephensons are pleased to announce, that we have signed up for the Department for Transport capped fare scheme. The scheme, which runs until 31st December 2024, limits the price of any single journey to a maximum of £2.00. This £2.00 capped fare applies to all Stephensons routes except the following; […]
NEWS RELEASE BUS SERVICES SAVED! Local independent bus operator Stephensons, which runs services between Haverhill and Bury, and from Bury to Mildenhall and Newmarket, has announced that it will be stepping in to save the following bus services: Service 8A – March to Cottenham Service 9A – Ely Circular via […]